1: Choose an available vehicle for the desired rental period
You can check the availability of our vehicles on our website www.cun.md. You can find the filters on the home page. Chose the pick-up location, return location, pick-up date & time and return date & time. Click search and then you’ll see only the available vehicles for the selected rental period, the rental price and mileage included. You may click on any available vehicle to see more details about it, like photos, videos, technical details, financial highlights and many others.

2: Reserve the vehicle
The vehicle is considered to be reserved only when the client pays for the entire rental period. This can be done online on our website www.cun.md using a valid credit card or via PayPal. The client can also make the payment by bank transfer, but in order to do that he must contact a member of our team to issue the proforma invoice.

3: Preparation of the rental contract
To save time on documentation formalities, we strongly recommend that the clients send a copy of their documents in advance by email or via WhatsApp. The mandatory documents are the following: a valid ID card (for Romanian citizens) or a valid passport (for foreign citizens) and a copy of the driving license. The same documents are required for the additional drivers as well.

4: Signing the rental contract
The rental contract must be signed before the vehicle is picked up. We recommend it to be done on the pick-up day. The company may send the client a copy of the rental contract in advance by email or via WhatsApp.

5: Security deposit
The client should pay a security deposit with a valid credit card in their name at our office in Iași, Romania, or at the pick-up location. The security deposit can also be paid by bank transfer, but it is important that the funds have already reached our bank account before the vehicle is picked up.

6: Pick-up of the vehicle
It is important that the client has their ID card or passport, driving license and a valid credit card (issued in their name) with them when picking up the vehicle.

7: Return of the vehicle
The client must return the rented vehicle on time to the return location indicated in the rental contract. If no damages are recorded and the mileage allowance is not exceeded, the company will refund the security deposit in full.

The minimum age requirement for renting a car is 21 years old and the driver must hold a valid driving license for at least 2 years.

Individual
A valid ID card (for Romanian citizens) or a valid Passport (for foreign citizens) and valid driving license. The same documents are required for the additional drivers as well.

Legal Entity
Company details (Certificate of Incorporation/ Extract from the National Registry of the country where the company is registered, dated no more than 3 months ago). A valid ID card of the company’s administrator or the person delegated by the company to sign the contract (including signature verification).

Individual
Online: On our website www.cun.md using a valid credit card, via PayPal or by bank transfer based on a proforma invoice.
In person: By credit card (issued in the customer's name) via POS terminal, at the CUN Auto Rentals office or at the pick-up location. Cash is also accepted, but no more than €2,000 per transaction.

Legal Entity
Online: On our website www.cun.md using a valid credit card, via PayPal, or by bank transfer based on a proforma invoice.
In person: By credit card (issued in the company's name) via POS terminal, at the CUN Auto Rentals office or at the pick-up location. Cash is also accepted, but no more than €1,000 per transaction.

Individual
The security deposit can only be paid with a valid credit card (issued in the customer's name) at the time of vehicle pickup. Cash is not accepted for the security deposit.

Legal Entity
The security deposit can only be paid with a valid credit card (issued in the company's name) at the time of vehicle pickup. Cash is not accepted for the security deposit.

All cars are covered by RCA (Third-party liability Insurance) and CASCO Insurance (Casualty and Collision Insurance).

RCA insurance (Third-party liability insurance) covers damages caused to third parties in the event of an accident.

CASCO insurance (Casualty and Collision Insurance) covers damage to your own car. In the event of an accident and/or damage, the customer's maximum liability is limited to the deductible, which ranges from €800 to €2,000, depending on the car model. The customer is not responsible for the damages of the windscreen or tires.

For short-term rentals (from 1 day to 30 days), for all models in our fleet, we have the following mileage scheme: Day 1: 300 km; Day 2: 275 km; Day 3: 250 km, Day 4: 225 km; Day 5: 200 km; Day 6: 175 km; Day 7: 150 km; Day 8: 125 km; Day 9: 100 km; Day n: 100 km.

For long-term rentals (starting from one month), there are available the following 3 mileage options: 1,000 KM per month (for free), 2,000 KM per month (for a fee) or 3,000 KM per month (for a fee).

When selecting the desired vehicle, the integrated calculator on the website will show you the mileage allowance included in the selected rental period. Exceeding the mileage will incur a penalty of €0.40 - €1.00 per km, depending on the car model.

Yes, our company allows you to add up to 3 additional drivers as long as they meet the age and licensing requirements that are stated in the rental agreement.

The rented cars are intended for use within Romania, but we also allow our clients to use them throughout the European Union, as well as in the Republic of Moldova, Switzerland, the United Kingdom and Northern Ireland. The use of our vehicle outside of the states mentioned above is strictly prohibited. It is the client's responsibility to inform themselves of the legislation of the states they wish to visit.

Exceeding mileage limit
A penalty of €0.40 - €1.00 per kilometer will be incurred if the mileage allowance will be exceeded, depending on the car model. Please make sure to check the mileage limit before reserving a vehicle.

Returning the car with the tank not full
If the vehicle is returned with the fuel tank not full, a penalty of €2.50 per missing liter will be applied.

Late return of the car
Late returns incur a charge of 10% of the original price per day for each hour of delay. It is important to notify the company of any delays.

Returning the car with recorded damage
In case of reurning the vehicle with any damages, the client will be liable only up to the amount of the deductible, depending on the car model. The client is not liable for demage to the windscreen and tires.

Traffic fines related to the rental period
If any traffic fines related to the rental period are registered, the customer is obliged to pay them immediately after receiving the notification from the company.

Late payments for long-term rentals
The payment for each month's rental must be made by the 15th of the current month. Each day of delay, starting with the 16th of the month, will incur a charge of 0.5% of the amount due for each day of delay.